How We Do Business

Impact Improvements conducts business with honesty and integrity.

The answer to what your business needs to do to grow, continuously improve and succeed lies within your business. We work with you and your employees to find out what is really happening in your business. That real, honest data ensures we provide you with the most effective recommendations to take your business to the next level.

Our values

Sunrise Wave

We are honest with our clients about the current reality of their business, both positive and negative.


We consistently deliver the highest level of performance and quality service to our clients.

Trust and Respect

We create relationships with our clients based on trust and respect. Our clients trust we will deliver what they need.


We recognise the privilege of being involved in our clients' businesses and maintain confidentiality at all times.

Open to try something new

We work with clients who are open to trying new frameworks and tools to help their business succeed.